Terms of Services

**To lighten the text, the pronoun “we” refers to Services Taxe-Max S.E.N.C**

•  Services Taxe-Max S.E.N.C is a registered company under the Registraire des entreprises Québec. Its mandate is to provide customer with tax return preparation for the selected years. We will also be responsible for sending the tax return to the respective government. Services Taxe-Max S.E.N.C will be using software authorized for filing the personal income tax return and will never allow itself to transmit a declaration without the consent of both parties. (Services Taxe-Max S.E.N.C and customer services)

• Services Taxe-Max S.E.N.C will never send a return without the customer’s authorization. Once the declaration is complete, we will contact the customer to ensure that they approve their declaration as well as an authorization for us to send their declaration(s). The customer is responsible for providing the documents in accordance with the Income Tax Law as well as all the documents necessary to complete the tax return. Services Taxe-Max S.E.N.C will not be responsible for missing documents, and a surcharge may apply for retransmission of a tax return.

• Although Services Taxe-Max S.E.N.C is responsible for transmitting the customer’s data, the client must approve the declaration and authorize the sending so that Services Taxe-Max S.E.N.C can transmit the declaration to the Canada Revenue Agency as well as Revenu Quebec on time. If the customer does not approve or authorize a day before the filing deadlines, late fees and penalties could be incurred by different governments. Services Taxe-Max S.E.N.C is in no way responsible for these costs.

• Since the final responsibility for the declarations falls on the customer, Services Taxe-Max S.E.N.C strongly suggests that its clients keep all of their tax slips, medical expenses, donations certificates and any other document used for the tax declaration for a period of six years in the event the client faces to an audit. Note, if you receive a notice of assessment that you do not agree to, you will have 90 days to dispute.

• Services Taxe-Max S.E.N.C reserves the right to contest the validity and completeness of the data received by the customer. If we deem that the data received is not adequate to transmit the declaration, Services Taxe-Max S.E.N.C reserves the right to cancel or refuse services to a client at any time during the process.

• A zero-tolerance policy for verbal and psychological violence is in place. Services Taxe-Max S.E.N.C reserves the right to cancel or refuse services to a client at any time during the process.

• Unless otherwise indicated, Services Taxe-Max S.E.N.C will under no circumstance be considered as an authorized representative for the services offered

• The data transmitted to Services Taxe-Max S.E.N.C will only be used for tax purposes. We are adopting security measures to protect your personal data

• By sending us the information, the customer accepts the present service contract, contract of Services Taxe-Max S.E.N.C